Value Scorecard Series

Value Network has a series of scorecards to assist organisations with their business improvement. The Value Creation Scorecards will allow organisations to undertake an analysis of the current state of their business practices, processes and to identify gaps. This will provide the basis to develop strategies and actions needed for business improvement.

The Scorecard series covers a range of key business areas. The following are provided to assist organisations in deciding if they wish to use the Value Network approach:

• asset management
• environment
• procurement (supplier management & logistics, outsourcing)

The Scorecard series is consistent with international trends in management practice. It shares a number of attributes with the European EFQM Excellence Model, the Australian Business Excellence Framework and the American Baldridge National Quality Program.

The advantages of the Value Network series is that it has been created to target key aspects of today's business activity, and can be further customised to the needs of individual organisations.

Total Business Improvement (incorporating Total Project Management)

We apply a unique approach, one that looks beyond an organisation: where is it in comparison with its competitors, its partners, the best in class and where it wants to be. This requires a perspective not found in most business improvement methodologies by thinking about the total organisation, its overall goals, its individual components, and interrelationships and inter-dependencies between the components.

This means applying both a top down and bottom up approach to create a fully integrated delivery strategy. In this way the supporting control and reporting system is designed to link tactical level Key Performance Indicators with the organisation’s or the project’s overall critical success factors.

Organisations are, by their very nature highly complex systems made up of people, processes, customs/culture and practices. By using a holistic approach, organisations can put in place business improvement strategies which deliver outcomes that are sustainable on a whole-of-organisation basis.

• Total Business Improvement Framework    [Adobe Acrobat PDF file - 9Kb]
• Total Project Management Framework    [Adobe Acrobat PDF file - 6Kb]

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Asset Management Scorecard

Asset Management is mostly about people – their shared understanding, cross-functional collaboration and problem solving.

It is the method that a business uses to track its fixed assets, for example buildings or structures, equipment, furniture, computers etc and to make asset management decisions. Although the exact details of the task varies widely from business to business, asset management often includes tracking the physical location of assets, managing demand for scarce resources, and accounting tasks such as amortization.

If undertaken properly asset management helps a business to deliver its services with maximum effectiveness. This can be reflected in:

• Increased customer and stakeholder satisfaction
• Better use of resources
• Increased financial accountability
• Improved corporate management
• Improved Occupational Health and Safety & Environmental compliance.

To assist you to decide if asset management needs improvement in your business we have created a Scorecard Snapshot for Asset Management. It will provide you with a quick overview of your capability, including potential gaps, and will help you decide if a full Scorecard review is needed.

Complete the Value Network online Asset Management Snapshot

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Environment Scorecard

Environmental management is becoming increasingly important to business sustainability. Financial institutions now approach risk assessment in a way which means that they often require information about possible environmental liabilities. Investors and customers are now far more discerning and want assurances that a business meets its legal obligations and properly manages its environmental affairs.

The community is becoming increasingly demanding. People now want to know about, and even provide input into, businesses’ environmental management activities.

The key to sustainability and long-term success requires that businesses:

• Understand how their operations, products, services and markets impact on the environment
• Analyse current and future environment-related business risks and address gaps
• Know how pending and future regulations are likely to impact on the business
• Integrate environmental issues into corporate strategies, policies and programs, and
• Implement supporting environmental management systems.

To assist you to decide if sustainability and the environment is an issue for your business we have created a Scorecard Snapshot for Environment. It will provide you with a quick overview of where you are, including potential gaps, and will help you decide if a full Scorecard review is needed.

Complete the Value Network online Environment Snapshot

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Industrial Relations Management Scorecard

Business today is underpinned by strong and sustainable partnerships. These partnerships take many forms both internal and external to the business. A partnership approach with employees has a direct impact on the strength of the relationship, commitment to the organisation, flexibility in approach, skill development and attitudes towards continuous improvement.

While many businesses have good internal practices, insufficient attention is often paid to external issues. For example:

• Are you aware of the practices of important suppliers with whom you do business?
• What would be the impact to your business if your supply chain was disrupted by a supplier's industrial relations dispute?

To assist you to decide if industrial relations management is an issue for your business we can develop a Scorecard on your IR management approach. It will provide you with an overview of your IR management capability, including potential gaps, and will help you decide on the changes you need to make.

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Procurement Scorecard

The area of supplier management and logistics, also known as outsourcing and increasingly referred to as procurement is an important component of business today. Did you know that the spend in this area now makes up to 25% of total turnover of many organisations however, this expenditure is often not visible as it is dispersed across the breadth of business activity.

When asked, many Chief Finance Officers cannot tell their Chief Executive what the business spend is in this area. This can mean that there is little in the way of systems to make sure that decision makers in the business and suppliers to the organisation perform at their best and maximum purchasing advantage is obtained.

To assist you to decide if procurement is an issue for your business we have created a Scorecard Snapshot for Procurement. It will provide you with a quick overview of your capability, including potential gaps, and will help you decide if a full Scorecard review is needed.

Complete the Value Network online Procurement Snapshot

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Workplace Safety Management Scorecard

Organisations of all sizes from the small to medium enterprise to the global business are recognising that good workplace safety achieves significant business benefits by improving productivity, delivering greater levels of customer service, promoting better company image and achieving a more sustainable bottom line.

This means that managing workplace safety cannot be viewed in isolation from managing the business overall.

Value Network can develop a scorecard to assist you to decide if workplace safety management is an issue for your business. The Scorecard will provide you with an overview of your safety management capability, including potential gaps, and will help you decide on the improvements you need to make.